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What You Agree To When You Use rsnvip1

These terms set out the rules that apply when you open an account and use our platform — covering deposits via DANA, OVO, or GoPay, game access, withdrawals, and how we handle your account.

Account eligibility appliesDANA, OVO, GoPay coveredWithdrawal rules includedLocal law governs accessUpdated terms notified
rsnvip1 What You Agree To When You Use rsnvip1
HOW WE OPERATE

How We Handle Your Account and Data

We hold account and transaction data only for as long as needed to operate your account and meet obligations under applicable law. Your DANA, OVO, and GoPay wallet details are used solely for processing deposits and withdrawals — they are not shared with third parties for marketing. Account security relies on OTP verification at login and when withdrawals are requested, so keep your registered phone number current. Players in Batam and across Indonesia can submit a data access or correction request through the Help Centre at any time.

Data Retention

We keep account and payment records for as long as legally required, then delete them. You can request a summary of what we hold through your account Help Centre.

Wallet Security

Your linked DANA, OVO, or GoPay wallet is verified once at account setup. Changing your wallet requires identity re-verification through the account settings page.

OTP Account Access

Every login and withdrawal triggers an OTP to your registered number. If you lose phone access, contact live chat immediately to secure your account before any action is taken.

Correction Requests

If your account details are wrong — name, wallet, or contact number — raise a correction request in writing via email or live chat. We aim to resolve confirmed corrections within a reasonable period.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat window from your account dashboard to ask about any clause in these terms. Our team responds in English and covers account-specific questions.
Email Support Send a written query about your account terms to our support address shown inside your account settings. Include your registered wallet — DANA, OVO, or GoPay — for faster handling.
Account Help Centre The Help Centre inside your account lists common terms questions, withdrawal conditions, and what to do if your account access changes under local eligibility rules.

Common Questions About These Terms

These answers cover what our terms actually mean for your account day-to-day — from wallet rules to what happens if terms change.

Yes. Every deposit made through DANA, OVO, or GoPay is subject to these terms. The deposit amount, timing, and any applicable conditions are governed by what is published here.

We notify you through your registered account before changes take effect. If you continue using your account after the notice period, that counts as acceptance of the updated terms.

No. Each person may hold one account only. Operating multiple accounts under the same identity or device is a breach of these terms and may lead to account suspension without prior warning.

Submit a data access request through the Help Centre inside your account, or send a written request via email support. Include your registered wallet type — DANA, OVO, or GoPay — for verification.

Contact our team via live chat or email before continuing to use your account. We can clarify how a clause applies to your situation. Continued use means you accept the terms as written.

Yes. Access to certain features depends on your location and whether local law permits it. These terms apply where the platform is available, and eligibility is determined by your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.